Information About Retired TPG Mobile Pages
This page provides information about retired TPG Mobile pages, including promotions and documents that are no longer available. If you arrived here looking for an old offer or policy, it has been discontinued, and we explain what to do next. TPG Mobile now focuses on travel eSIM data for Singapore-based customers heading overseas.
Why retired pages are no longer available
TPG Mobile periodically updates its products and promotions. Older pages, such as those for birthday offers, huat-ah campaigns, lucky-number draws, and simply-the-best deals, have been retired. These promotions are no longer valid, and their terms and conditions no longer apply. We do not keep expired offers active, because doing so would be misleading.
What this means for you
If you previously used one of these retired pages, you may have had a local mobile plan or a contest entry. Those offers have ended, and any associated benefits or obligations have finished. TPG Mobile does not own a network or hold a Singapore telecom licence, and it no longer sells any retired local SIM plans. The only current product is travel eSIM data for use overseas.
Current travel eSIM product
TPG Mobile sells eSIM data plans for Singapore residents travelling abroad. An eSIM is a digital SIM that you install on your mobile phone before departure. It provides data when you land at your destination, so you can avoid expensive roaming charges and the inconvenience of buying a physical SIM after arrival. The exact coverage, speed, and compatibility depend on your device, destination, and the plan you choose.
Choosing the right data amount
Think about how much data you usually use on holiday. For light browsing and messaging, a smaller plan may be enough. For streaming or map-heavy navigation, consider a larger plan. TPG Mobile offers different data allowances, but you should check the specific plan details before purchasing. The right amount depends on your personal usage and the length of your trip.
Setting up before departure
Install the eSIM while you are still in Singapore. You will need a compatible mobile phone, and your handset should be unlocked. Follow the setup instructions provided at purchase. Keep your usual Singapore SIM in the phone as well, but make sure data roaming is off for that line to avoid unexpected charges. When you arrive overseas, activate the eSIM data line and connect to a local network.
How to get help and support
If you have questions about a retired page or about current eSIM plans, you can find support through the TPG Mobile website. The help centre includes guides on installation, troubleshooting, and plan management. For issues with a specific destination or device, check the relevant documentation or contact customer service. Response times may vary, and support cannot provide details about expired promotions.
Related information and policies
TPG Mobile has policies covering refunds, fair usage, and data speeds. These policies apply only to current eSIM products. If you are looking for a document that was linked from a retired page, such as terms for a promotion, that document is no longer published. You should not rely on any saved copy, because the terms have ended. For current offers, refer to the official product pages.
Next steps for travellers
If you are planning a trip, decide on your destination and estimate your data needs. Visit the TPG Mobile website to see available eSIM plans and compare them with roaming charges from your mobile operator. Purchase a plan, install the eSIM, and test the connection before you leave. On arrival, turn on the data line and start using your phone as normal.
Retired pages no longer affect your account or any current product. For all new travel data needs, the eSIM is the only option offered by TPG Mobile. Keep this page in mind if you encounter an old link, and use the current resources for accurate information.
