Is it possible to transfer my eSIM to another device?
No. A QR code can only be used once, and once installed, the eSIM is locked to that particular device. An active eSIM cannot be moved to a different phone. If you need to switch devices, please contact support.
More Orders & Support questions
Where do I receive my eSIM after purchasing?
How quickly will my eSIM be delivered?
What is your refund policy for eSIMs?
My eSIM is not working. What should I do?
What are the steps to activate my eSIM?
What payment options are available?
Is purchasing an eSIM from TPGMobile secure?
Can others use my eSIM data?
What are the options for contacting support?
What if my phone is stolen or lost while overseas?
Will data start as soon as I arrive?
Related topics
Do you need more help?
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