Where do I receive my eSIM after purchasing?
Your QR code is sent via email to the address you provided at checkout. It's dispatched within seconds of payment. If you don't see it, check your spam folder.
More Orders & Support questions
How quickly will my eSIM be delivered?
What is your refund policy for eSIMs?
My eSIM is not working. What should I do?
Is it possible to transfer my eSIM to another device?
What are the steps to activate my eSIM?
What payment options are available?
Is purchasing an eSIM from TPGMobile secure?
Can others use my eSIM data?
What are the options for contacting support?
What if my phone is stolen or lost while overseas?
Will data start as soon as I arrive?
Related topics
Do you need more help?
Our support team is here around the clock — most queries are answered in a few minutes.
Contact support
