How quickly will my eSIM be delivered?

There's no physical delivery involved, so you won't wait for anything in the post. Once your payment is confirmed, the QR code is emailed to you—normally within half a minute.

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Choose an eSIM for 150+ countries with instant delivery, no roaming charges and plans from S$2.

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Where do I receive my eSIM after purchasing? What is your refund policy for eSIMs? My eSIM is not working. What should I do? Is it possible to transfer my eSIM to another device? What are the steps to activate my eSIM? What payment options are available? Is purchasing an eSIM from TPGMobile secure? Can others use my eSIM data? What are the options for contacting support? What if my phone is stolen or lost while overseas? Will data start as soon as I arrive?

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Is an unlocked phone required for eSIM use? What is an eSIM? Can my regular SIM stay in the phone while I use the eSIM? What happens when I run out of data? Will these eSIMs work with 5G networks? When does my eSIM validity start?

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